Vodafone Hutchison Australia (VHA) has today revealed a number of new customer service initiatives, including customer service callbacks, new mobile handset service centres and a new online portal for Vodafone customers. It seems telecommunications companies have finally got the hint that customer service is lacking badly in Australia – alongside a myriad of announcements around customer service over the past few months, and just yesterday Telstra revealed it’s now using LogMeIn Remote to remotely solve [...]