Gmail Logo (Credit: Google Inc)
Google’s free email offering Gmail has this afternoon gone down, displaying a Temporary Error to users attempting to sign into the service.
An update on the Google Apps status page says that a small subset of users were and in some cases still are affected by the issue. It’s unclear at this stage what has caused the disruption, but we’ve sent an email to Google asking for a response about what the problem was.
Users attempting to sign in are seeing an Temporary Error (500) page with numeric error code 93.
More soon.
Update: TechCrunch has now picked up on the story, but Gmail still isn’t working. We’re waiting to hear back from Google about the situation but the Google Support page says that a fix is expected to be rolled out to all affected users soon.
Update: More users are reporting being able to log back into their Gmail accounts, but we still can’t access ours.
Update: IMAP and POP access appear to be back up and running again, but no luck still with the Gmail web interface. Google also updated their status page, saying:
Google Mail service has already been restored for some users, and we expect a resolution for all users within the next 1.2 hours. Please note this time frame is an estimate and may change.
Update: And we’re back – Gmail finally appears to be working for the vast majority of users again. We’ve placed an email with Google asking about the issue, and will update when we hear back. They’ve also posted an update on the Gmail blog:
We know many of you are having trouble accessing Gmail right now — we are too, and we definitely feel your pain. We don’t usually post about minor issues here (the Apps status dashboard and the Gmail Help Center are usually where this kind of information goes). Because this is impacting so many of you, we wanted to let you know we’re currently looking into the issue and hope to have more info to share here shortly. If you have IMAP or POP set up already, you should be able to access your mail that way in the meantime. We’re terribly sorry for the inconvenience and will get Gmail back up and running as soon as possible.
Hi Brenton,
Thanks for the post. Great to know I am not the only one. Have lots of important official mails pending. Hope it gets back on toes soon!
I’m in Italy and it’s 2:45PM and I have not been able to receive emails since 10:40AM!! I’m able to send out but that’s it. Very frustrating!
Today i was supposed to fear about my favorite mail account in gmail didn’t respond to me. I don’t know more about it, whether it is a bug or maintenance or crash. see it here
http://i27.tinypic.com/vpujqw.jpg
We’re monitoring today’s Gmail issues at http://downrightnow.com/gmail
downrightnow uses crowdsourcing and official announcements to keep track of service disruptions at Gmail, Twitter, Facebook and other web services. You can submit a trouble report and check to see if others are reporting problems.
My Gfail is working.
Yep, both my accounts are down. I got logged in somehow but I can’t do anything yet.
Gmail down as of 9:30pm Madrid time here in Spain..
hope this gets fixed soon- after trouble with the new Firefox I don’t need this…
It is 3:45 PM here now. Since 10 AM CST, I’ve been able to log in and view my mail, however, I cannot reply, compose, or edit existing drafts. Oddly, though, my Gmail Notifier is working flawlessly.
If children can have a “snow day” to stay out of school, I hereby declare today my “Gmail snow-out”. Parrrrty!!
Hope someone writes a follow-up when the snow settles to let us know what caused this. :::hint, hint:::
I am on Brazil now, and it’s 4:50 PM EDT, and may Gmail account is not working. On Google Apps Status Dashboard says:
Google Mail – Service outage
http://www.google.com/appsstatus#di=1&ddo=1&hl=en
So, it is a free tool, but everyone is using and we need wait.
Hope this gets fixed soon.
Thank you!
It is back… now it is working…
We are working on getting a statement from Google and will then write up a new post detailing what went wrong etc. so stay tuned!
Gmail down created a great trend on Twitter.. Even iGoogle was no working…Glad Its back now..Though I hope they will not come up with something like
After Twitter Google got DDOS attack
Mine is still down. My husband can access his. Everything I am seeing released from Google says it’s fixed but mine is NOT. Please help!
I guess it is happening now again this issue. Very similar. Only upon signing in the sign in page keeps returning since few days now!!!
HELP! SOS MAYDAY MAYDAY